IQL Exchange

No. Registration in the exchange service is NOT required. You can perform operations without registering at all. You will only need an E-mail as a formality for service messages.+9

Electronic currency exchanges are instant. The time for transferring cryptocurrencies depends on the speed of confirmations, usually takes 5-30 minutes after sending. In case of network congestion, this time may increase.

Usually, Cashin requests for this direction take from 30 minutes to 4 hours. In rare cases up to 8 hours. Requests created after 20:00 are performed the next day.

Your request can be rejected in such cases:

1. You did not make a payment within 16 minutes and 40 seconds from the time of request submission;
2. You transferred an incorrect amount and the system did not recognize your payment;
3. You transferred an amount less than the minimum recommended commission for Bitcoin orders. Bitcoin orders paid for an amount less than the minimum recommended commission of the system are not subject to execution and return;
4. You specified incorrect details, for which the system cannot make a payment;
5. You entered an invalid email address.

To verify the virtual card, open it in your bank's mobile application on your phone so that the card number is visible. Hide the rest. Take a photo of your phone against the site with your request. Attach this photo via the form in the request window. To verify the physical card, you need to take a photo of the card, so that the card number is visible on the screen with the open request on our site. Attach this photo via the form in the request window. If you have any questions, you can ask them at any time in the support chat.

If you have already paid for the request, you cannot refuse the exchange. You can create a new request for a reverse exchange, but in this case, all commissions will be covered by the client.

Your request can receive the "not fulfilled" status in the following cases:

• Your coins are in the process of receiving the required number of confirmations. The speed of confirmation depends on the commission you set or the resource from which the transfer was made. After reaching the required number of confirmations for your transaction, the request status will change, and it will be paid in full;
• You did not pay for the request within the allotted time;
• You transferred an incorrect amount, and the system did not recognize your payment;
• The amount you transferred for the request in the Bitcoin network was less than the minimum recommended commission;
• Bitcoin orders paid for an amount less than the minimum recommended commission of the system are not subject to execution and return;
• You specified incorrect details, for which the system cannot make a payment. In this case, requisites will need to be changed. For prompt resolution of any issues, please contact support chat

Yes, it is possible. For this, you need to contact the support specialist and agree on the exchange details. We will replenish our reserves with the necessary funds for your operation.

We work 24/7. All operations are performed in automatic or semi-automatic mode. You can exchange funds at any convenient time for you.

In this case, it is better to contact the support chat immediately. Sometimes we send funds through a smart contract. Some wallets may not immediately credit funds for such transactions. To resolve the issue, you need to provide the transaction hash to the technical support and request credit to your wallet.

A smart contract is a program that can automatically execute a contract under certain conditions. Smart contracts are stored in the public ledger, anyone can access them and check them.